Senior Product Manager, Data Governance

About this role

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Enterprise Data Solutions (EDS) team at Toast is on a mission to deliver a trusted, scalable, and governed data foundation that empowers every team at Toast to make decisions with speed and confidence. As Toast scales and AI becomes central to our product and operational strategy, EDS serves as the engine behind that ambition—building the infrastructure, governance frameworks, and data products every business function depends on.

As a Senior Data Governance Product Manager, you will be the primary operational executor within EDS's governance function. Reporting directly to the Director of Enterprise Data Governance, you will build and run the policies, processes, and programs that make Toast's data trustworthy, compliant, and discoverable every day. This role is ideal for someone who is equally comfortable running a cross-functional workshop with business stakeholders and configuring metadata standards in a data catalog—combining strategic thinking with a strong bias toward execution.

A day in the life (Responsibilities) Drive Governance Program Operations: Manage and maintain the Data Domain Model, ensuring clear ownership assignments. Facilitate the Data Governance Council (agendas, action tracking, meeting facilitation), partner with Data Stewards across domains, and track program adoption metrics and maturity KPIs for leadership. Execute Policy & Compliance Standards: Support the development, documentation, and roll-out of enterprise data policies.

Monitor compliance, coordinate remediation with domain owners, maintain the policy register, and assemble governance documentation for audits and risk reviews. Lead Business Glossary & Metadata Management: Own day-to-day operations of Toast's Business Glossary by facilitating definition workshops and certifying terms with domain owners. Partner with the data catalog team to enforce metadata standards, build onboarding guides, and run regular office hours to drive user adoption.