Senior Product Manager

About this role

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.

Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Senior Product Manager, you own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform. You operate largely independently, tackle open-ended and ambiguous problems, and bring cross-functional teams together around a shared vision. You are expected to have deep expertise in your domain and leverage AI-powered capabilities to rapidly shape the next generation of commerce for the world's largest retailers and brands.

At Rithum, all team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance.

Responsibilities Product Strategy & Roadmap Own the roadmap for your product area, making decisions on scope, sequencing, and trade-offs that align client needs with Rithum’s business goals. Shape the vision and strategy for your product area, translating client and market insights into clear goals and measurable success metrics. Use AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to ground roadmap and prioritization decisions in evidence, verifying outputs before you rely on them.

Client Discovery & Advocacy Champion the voice of our clients, triaging incoming requests with urgency and follow-through and building relationships grounded in trust. Use AI tools to synthesize client interviews, support tickets, and survey feedback into themes, opportunity areas, and prioritization inputs that inform product decisions. Prototype product concepts and workflows with AI (e.g., user flows, wireframe descriptions, low-fidelity mocks) to validate ideas and reduce risk before engineering investment.