UK remote
Senior Product Designer - Spend - Credit
About this role
Shape Wise’s first credit products—starting with US Business credit—and make complex borrowing, spending and repayment journeys simple, transparent and fair. We’re on a mission to make money without borders—instant, transparent and eventually free. The newly created Credit team is at the frontier of that mission, exploring how fair and transparent credit can help customers manage their global financial lives more effectively.
We’re looking for a Senior Product Designer to join Credit and shape the future of Wise’s credit products. Your mission is to help the squad understand and meet customers’ needs for credit—both for business and personal use. You’ll turn complex credit propositions, policies and systems into intuitive experiences that fit seamlessly into people’s lives and businesses, making credit terms, costs, decisions and consequences clear.
From launching our first credit offering, you’ll help establish the design foundations that allow Wise to expand into new products, customer segments and markets. What you’ll be doing Own the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and support Shape the product proposition and roadmap, not only the execution Identifying and solving points of friction in how customers pay, track, and manage their spending Designing for a global product—balancing consistency with local nuances across markets Turning complex systems and constraints into simple, intuitive user experiences Collaborating closely with Product, Engineering, Research & Analytics to ship high-impact improvements Using data and research to continuously improve customer outcomes Raising the bar for design quality and consistency across our Credit offerings Here’s how you’ll contribute Help customers understand whether credit is right for them Support responsible application, utilisation and repayment outcomes Influence which propositions Wise pursues and how the roadmap develops Help eligible customers use Wise Credit responsibly when it meets a genuine need Build trust by making credit feel transparent, predictable, and easy to understand Reduce customer confusion and support needs through clearer, more proactive design Improve critical moments in the credit journey—declines, limit changes, statements, missed repayments and restrictions.