Senior Order Management Analyst

About this role

📋 Description Own the order process end to end — from contract review and order entry through to invoicing — Serve as a go-to resource for Sales and Support on billing and invoicing questions, and partner Detail-review routine orders processed by other analysts and our BPO partners, identifying error Play a key role in UAT for new products, SKUs, pricing models, and billing system releases — Support month-end and quarter-end close, including reconciliations, accruals, and data integrity Take ownership of ad-hoc projects related to process improvement, system upgrades, or controls 🎯 Requirements 3+ years of experience in order management, order-to-cash, billing operations, or revenue Hands-on experience with Salesforce (RLM or CPQ), an ERP such as NetSuite, and a payment processor Clear understanding of how order entry decisions flow downstream into billing and revenue Advanced Excel and Google Sheets skills — pivots, XLOOKUP, reconciling large datasets across Exceptional attention to detail and a track record of producing quality work under quarter-end 🎁 Benefits Equity Health, dental, and vision coverage Retirement benefits with company contributions Parental leave and reproductive or family planning support Mental health and wellness benefits Paid time off (PTO) — 15 days per year for non-exempt full-time employees

Source listing: empllo_remote