Senior Manager, Revenue Operations, Customer Success

About this role

📋 Description Own end-to-end Revenue Operations support for the Customer Success organization, from Training to Translate company-level revenue and pipeline goals into clear, executable operating plans for the Partner with Customer Success leadership on capacity planning, headcount modeling, territory Develop and optimize pursuit prioritization, routing, distribution, and coverage strategies to Build reporting and dashboards that provide clear visibility into rep activity, productivity Identify funnel gaps and partner with Customer Success leadership to improve connect rates 🎯 Requirements 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or a Proven experience supporting a Customer Success, SDR, outbound sales, or pipeline-generation Strong understanding of Customer Success funnel metrics, including activity, connect rates Experience with capacity planning, territory design, routing, lead or pursuit prioritization, and Strong understanding of CRM systems such as Salesforce and analytics tools such as Looker and Hex Demonstrated ability to translate strategy into clear, scalable processes and operating rhythms 🎁 Benefits Healthcare Dental Mental health support Parental planning resources Retirement savings options Generous paid time off

Source listing: empllo_remote