EU remote
Senior Manager, Operations (Biologics)
About this role
We are seeking an experienced Senior Manager, Operations to support the existing management structure of the 12-hour operation by liaising with 12-hour managers and ensuring that the full support is given to the AD of Operations. This position will be responsible for the communication across the 12 hour shifts and ongoing continuity at all times. The successful candidate will provide visible leadership across the department, developing people, strengthening operational performance, and ensuring that manufacturing activities are delivered safely, compliantly, and in line with business requirements.
Key Responsibilities People Leadership Lead, develop, and motivate manufacturing and janitorial teams toward shared departmental and business objectives. Provide clear direction and support to Operations Managers, Senior Technicians, and support personnel. Promote effective communication and collaboration across 12-hour shifts to maintain operational continuity. Conduct regular one-to-one performance discussions in line with company policy.
Organize team meetings and ensure effective communication of business-unit priorities. Maintain appropriate staffing capacity in line with business needs and approved headcount budgets. Coach and develop Senior Technicians to support succession planning and future capability requirements. Encourage and recognize continuous improvement ideas and achievements. Promote and role-model the company’s values and ways of working.
Strategic and Operational Leadership Partner with the Associate Director of Operations to develop and deliver departmental business plans. Ensure customer orders and requirements are met or exceeded. Assess the impact of regulatory changes and develop appropriate implementation plans. Lead or support New Product Introduction and implementation programs. Establish, monitor, and improve key performance indicators. Develop and implement capacity strategies to support business priorities and schedule adherence.
Support manufacturing plan adherence through monthly S&OP forums, annual planning activities, shutdown programs, and other initiatives that may affect production plans. Manufacturing Management and Compliance Develop and maintain Leader Standard Work and ensure it is consistently applied by Operations Managers and Senior Technicians. Represent the company at customer, client, and regulatory meetings and audits, as required.