UK remote
Senior Manager HR Solutions EMEA - maternity contract (until July 2027)
About this role
Join us at a pivotal and exciting time as we continue to evolve and strengthen our HR operating model across EMEA. As Manager of HR Solutions Leads, you will play a key leadership role within our EMEA HR Solutions team, helping shape the future of how HR services are delivered across the region. Leading a team of HR Solutions Leads, you will be responsible for driving service excellence, fostering a high-performing and collaborative team culture, and ensuring the delivery of seamless, employee-centric HR support across the full employee lifecycle.
Working closely with HR colleagues and business stakeholders, you will champion a positive employee experience, while identifying opportunities to simplify processes, improve ways of working, and enhance service delivery. This role offers a unique opportunity to make a tangible impact during a period of transformation and growth. You will have the scope to influence how we operate, contribute to the ongoing evolution of our HR Solutions function, and help build a modern, efficient, and people-focused HR experience for employees and managers across EMEA.
What you will do Lead and manage the HR Solutions Lead team across EMEA ensuring high-quality service delivery and achievement of agreed objectives through effective performance management, coaching, development support, and proactive workforce planning to balance workloads, maintain adequate coverage, and ensure continuity of service. Ensure consistent and effective delivery of HR services across all core employee lifecycle processes, including onboarding and offboarding, recruitment support, performance cycles, compensation processes, employee data, contracts, and leave administration.
Oversee the end-to-end delivery of HR operational solutions within the assigned scope, ensuring services are delivered accurately, efficiently, and in line with agreed policies and standards. Hold overall accountability for compliance with employment law, regulatory requirements, data protection, and documentation standards, proactively identifying and addressing operational risks. Act as the escalation point for complex or sensitive employee and manager cases, ensuring issues are handled appropriately, consistently, and in line with legal and policy requirements.