EU remote
Senior Key Account Manager
About this role
The Practical Detail Location: Helsinki, Finland Working Model: Hybrid Why this role matters In your first year as Senior Key Account Manager, you will drive growth by delivering on customer-specific business plans and securing commercial targets with Finland’s leading grocery retailers. This role is crucial to strengthening Flora Food Group’s presence in the Finnish market and unlocking new opportunities for our brands.
You will lead an outsourced field sales team to ensure excellent in-store execution, directly impacting sales, category development, and product launches. Your work will help shape the future of better food in Finnish kitchens by connecting our commercial strategy with customer needs and market trends. What you'll do Build and develop long-term partnerships with key retail customers to drive revenue and category growth.
Lead trade window discussions and promotional negotiations to maximise commercial outcomes. Own and manage customer profit and loss, ensuring delivery of revenue, gross profit, and earnings targets. Lead and coach an outsourced field sales team, setting priorities and monitoring performance to ensure in-store excellence. Collaborate closely with Marketing, Category Management, Supply Chain, and Finance to translate strategy into actionable customer plans.
Performance You will own the delivery of customer-specific business plans, achieving annual revenue growth and promotional return on investment targets. Your data-driven approach will identify growth opportunities and risks, ensuring 90% or more execution of joint business plans. By leading the field sales team, you will maintain high compliance with store execution standards and drive category share gains. Your impact will be measured by customer satisfaction scores, new listings secured, and overall commercial performance in Finland.
Care This role reports to the Commercial Director, Nordics and works within a collaborative team environment that includes cross-functional partners and an outsourced field sales team. You will demonstrate responsible leadership by balancing short-term execution with long-term growth, ensuring sustainable customer relationships and business continuity. Your decisions will reflect Flora Food Group’s commitment to doing the right thing for customers, consumers, and communities.