Senior Key Account Manager

About this role

As Senior Key Account Manager , you are responsible for defining, negotiating and monitoring the short- and long-term commercial strategy for the accounts under your responsibility. You build sustainable and profitable partnerships with customers to accelerate quantitative KPIs such as invoicing, sell-in, sell-out and margin, as well as qualitative KPIs such as brand visibility in-store and online. You will play a central role within the organization and collaborate closely with merchandising, marketing, finance and customer service teams.

Your Main Missions Strategic Account Development Build and lead strategic account plans internally and externally, from short to long term. Each strategic plan must translate account ambitions and brand objectives into concrete, measurable action plans. Organize at least one Top-to-Top meeting per year. You will be responsible for organizing, leading and following up on next steps. Commercial Management and Negotiation Independently negotiate annual agreements.

Lead complex negotiations and conduct regular business reviews. Drive and manage sustainable account growth: revenue, margin, sell-out, traffic, conversion, order book quality. Product, Merchandising and Assortment Strategy Work with Merchandising teams to define account-specific assortments. Share customer and consumer needs to influence assortment decisions, product launches and access to exclusive products. Initiate and follow up product co-development with your most premium customers.

Operational Excellence Manage key performance indicators: sell-in, sell-out, order book conversion rate, stock, product availability, service level and profitability. Demonstrate strong expertise of e-commerce performance indicators. Ensure the accuracy of pre-season and invoicing forecasts. Anticipate potential roadblocks, build action plans and ensure follow-up. Marketing Collaboration Build annual activation plans in collaboration with Marketing.

Contribute to the premiumization of the online & offline consumer experience. Negotiate permanent visibility assets. What you'll need 4+ years of successful experience in Key Account Management, National Account Management or strategic sales roles. Solid experience within an international brand. Proven track record in strategic account management, profitable growth and long-term partnership building. Confirmed experience in complex commercial negotiations, including annual agreements, trade terms and marketing investments.