Remote
Senior Full Stack Engineer, Post Order Experience
About this role
About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About CookUnity Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs.
Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting.
About the Team: The Post Order Experience team owns what happens after a customer places an order, the moments that determine whether CookUnity feels dependable, flexible, and easy to fit into everyday life. We build the experiences that help customers stay in control when plans change, whether they need to manage or reschedule an order, skip a delivery, pause their subscription, or cancel when CookUnity no longer meets their needs.
We also look for thoughtful ways to understand and address why someone may want to leave, while always making the experience clear, respectful, and easy to navigate. This is a broad, high-impact space where simple customer experiences often sit on top of significant operational complexity. We partner closely with Engineering, Design, Data, Customer Experience, and Operations to turn that complexity into journeys that feel intuitive and trustworthy.