Senior FSQA Manager - PHF (all genders)

About this role

About The Team: Are you passionate about building food safety standards and driving product quality? We are looking for someone with technical experience to drive food safety and quality compliance. Our Food Safety & Quality Assurance team is recruiting and we are looking for an experienced and highly driven Food Safety professional to join our international team. You will work within a team based across Europe to drive food safety and quality compliance with our Produce, Herbs & Fruit (PHF) suppliers, and work collaboratively with our procurement, sourcing, supply chain and distribution centre teams.

The role will share best practice, create standardized ways of working, drive improvement in food safety & quality and lead on various strategic projects to ensure we delight our customers. What You Will Be Doing: You will... Perform on-site supplier visits and audits to manage their approval and drive strategic improvements in quality to decrease complaints and increase customer satisfaction Use your expertise and knowledge from industry and the supply base to develop best practice ways of working with your suppliers and internally Strategically manage supplier product quality and performance.

Delivering focussed error (complaint) reduction initiatives and identifying projects that will improve our quality and safety standards Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance Investigate and manage quality issues with suppliers to ensure customer availability and quality is not compromised with thorough root cause analysis and corrective action Own your category area to achieve key performance indicators relating to out of specification deliveries, customer complaints, and compliance metrics Manage and coordinate the onboarding of new suppliers and products ensuring compliance to food safety, legal and quality standards Who You Are: 4+ years of experience in quality and food safety management, ideally within the produce industry Experience in auditing food manufacturers; additional food safety qualifications (e.g.