Senior Field Marketing & ABM Manager, EMEA

About this role

WHO WE ARE Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.

At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.

Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. ROLE OVERVIEW The opportunities that matter most are often the hardest to get in front of. As our first Field Marketing & ABM hire in EMEA, you'll partner directly with Sales to build our field motion in the region from zero: high-impact programs across segments and 1:1 ABM plays for our most strategic accounts.

You'll challenge the status quo in field marketing to create unique experiences and moments that open doors, build trust, and move deals forward. This is a build role, not a run role. There is no EMEA playbook to inherit: you'll write it. Expect increasing scope, budget, and responsibility as our European presence grows, and expect to hire behind you. WHO YOU ARE - Creative and opportunistic. You see an opening where others see a closed door.

You know that breaking through to hard-to-reach accounts isn't about budget, it's about timing, creativity, and understanding what matters. - Allergic to "best practices" that produce mediocre results. You'd rather test something bold than execute something safe. - A doer, not a delegator. You're equally comfortable building a Salesforce report, negotiating with a venue in Shoreditch, or sending a llama with an invite around its neck to a CIO's office in Canary Wharf.