Senior Director of Managed Services, Infrastructure

About this role

Who You Are We are seeking a Senior Director of Enterprise Infrastructure to lead strategy, architecture, and delivery across enterprise storage, virtualization, hyperconverged infrastructure (HCI), disaster recovery (DR), and hybrid compute platforms. This role will drive innovation and operational excellence across both on-premises and consumption-based infrastructure solutions, including HPE GreenLake and Dell APEX .

About The Role This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.

This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.

Key Responsibilities Strategic Leadership & Vision Define and lead the enterprise infrastructure strategy and managed services delivery across storage, virtualization, HCI, compute, and disaster recovery. Establish multi-year roadmaps aligned to hybrid cloud adoption, consumption-based infrastructure ( GreenLake , APEX), and digital transformation initiatives. Act as a trusted advisor to executive stakeholders (CIO, CTO) on infrastructure modernization and risk mitigation.

Architecture & Engineering Oversight Oversee architecture and standardization of platforms including: Enterprise storage (SAN, NAS, software-defined storage) Virtualization (VMware, Nutanix, Hyper-V) Hyperconverged infrastructure ( VxRail , Nutanix, PowerFlex ) On-prem and hybrid compute environments Govern platform lifecycle management, including upgrades, patching, and technology refresh strategies. Hybrid & Consumption-Based Infrastructure Lead adoption and optimization of HPE GreenLake and Dell APEX platforms for on-demand infrastructure consumption.