EU remote
Senior Data Analyst
About this role
Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across neighborhoods in minutes. Starship has now completed millions of autonomous deliveries to date, traveled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses.
We are growing fast, and we are looking for a Senior Data Analyst to join the team. You will be a key strategic partner to our Commercial and Operational leaders, building the logic that proves the value of our technology and secures both our next level of commercial success and our ability to scale operations to match. What the job is all about: The boring part is done. Our data is accessible, the BI layer is solid, and most numbers already exist somewhere.
You will not spend your first year digging yourself out of a data hole. What we don't have is enough hands to cover it all as deeply as we'd like. Your work splits in two: Impacting company strategy - finding answers to questions nobody can answer yet. Should we scale? Where should we scale? At what unit economics? Why does one town work while the next one doesn't? These are “why?” and “what if?” questions, and they make up most of this role.
Freeing up time for the complex questions - making sure we don't have to answer the same questions over and over again. The knowledge mostly exists already, scattered across dashboards and people's heads. Your job is to pull it into the open so that people can answer the easy questions themselves and you can get to the more interesting ones. Your main responsibilities are: This role covers two domains that meet in the middle.
The Commercial team asks where to expand and once we’re there, how to make it successful. Field Operations asks how we can run it well. On the commercial side: Find the root causes behind business trends to solve complex commercial problems and maximise volume. For example, why the order conversion rate dropped 20% at a site. High ETAs, payment gateway failures, dynamic pricing, school holidays, or an alien invasion? Back our expansion decisions with evidence.