The role also serves as a functional and solution-design authority within CX, raising the quality of client deliverables, mentoring less-experienced colleagues, and identifying opportunities to improve the way complex client engagements are delivered. Responsibilities: Lead Complex Solution Design & Client Delivery Leads the solution design and day-to-day execution of complex client engagements involving Daml, the Canton Network, and enterprise software implementations Translates client business objectives and requirements into structured solution designs, implementation approaches, delivery plans, and prioritized roadmaps Independently leads complex workstreams across multiple teams, managing dependencies, decisions, risks, and competing priorities Serves as a senior functional and solution-design authority throughout the engagement lifecycle Leads client steering committee meetings and other senior stakeholder forums, providing clear updates on delivery progress, risks, decisions, and recommended actions Identifies potential client blockers, resource constraints, and delivery risks early and develops practical mitigation plans Drive Business Analysis & Functional Design Leads and reviews business analysis and functional requirements for complex client solutions Develops and elevates high-quality user stories, process flows, UML diagrams, Gherkin scenarios, and other functional design artifacts Facilitate complex discovery and design sessions with clients and translate outcomes into clear requirements, decisions, and implementation priorities.
Analyze business processes and technology environments to identify root causes, dependencies, and opportunities for improved solution design. Clearly articulate how proposed technology and business-process designs support the client's business case and desired outcomes. Apply Daml & Canton Expertise Applies deep knowledge of Daml, the Canton Network, distributed ledger technology, and enterprise application architecture to complex client challenges Guides solution approaches that align with Digital Asset's architectural principles, product capabilities, and implementation best practices Identifies architectural, integration, and implementation risks and work with internal technical teams to develop effective solutions Serves as a subject-matter expert on Daml and Canton-related solution design within CX and across relevant internal teams Lead Cross-Functional Execution Coordinates independently across CX, Product, Engineering, Sales, and other functions to ensure effective execution of client solutions Manages cross-team dependencies and resolve technical or procedural misalignments without requiring routine escalation to senior leadership Maintains strong transparency across internal and external teams, ensuring stakeholders have clear visibility into priorities, decisions, progress, and risks Provides guidance to external partners and vendors involved in client solution delivery Establishes appropriate delivery practices, documentation standards, communication cadences, and quality checks within assigned engagements and workstreams Support Sales & Client Expansion Partners with Sales on pre-sales opportunities, providing solution-design expertise, client discovery, workshops, and implementation perspectives Helps translate prospective client requirements into credible solution approaches, delivery considerations, and implementation roadmaps Supports a seamless transition from pre-sales to post-sales by ensuring requirements, commitments, assumptions, and solution decisions are clearly documented Identifies recurring client needs and opportunities for reusable solutions, services, or product improvements Influence Product Development Works closely with clients to understand and capture product feature requests, business needs, and implementation challenges Consolidates and synthesizes client feedback into clear, actionable inputs for Product and Engineering Provides context on business value, use cases, and client impact to help inform product decisions and roadmap discussions Identifies patterns across client engagements that may inform improvements to Digital Asset products, implementation methodologies, or CX offerings Raise Quality & Develop Expertise Establishes and reinforces high standards for solution design, business analysis, requirements quality, documentation, and client delivery Mentors and provides functional guidance to less-experienced CX team members without formal people-management responsibility Shares knowledge, methodologies, and best practices across CX and contributes to the development of reusable tools, frameworks, and delivery approaches Proactively identifies gaps in processes, tooling, documentation, or delivery practices and drive improvements to completion What We're Looking For: 10+ years of experience in product development, technical business analysis, solution design, enterprise software delivery, or a related field 7+ years of experience leading complex Agile software delivery initiatives, either as a lead consultant, solution lead, product professional, or senior delivery practitioner Deep experience with Agile ways of working and a strong understanding of enterprise software development and software development lifecycle practices Strong knowledge of fintech, financial services, capital markets, blockchain, and/or distributed ledger technology, with hands-on experience with public or private blockchain solutions Demonstrated expertise in Daml, the Canton Network, or comparable distributed-ledger and smart-contract technologies Outstanding client relationship skills, with the ability to establish credibility and serve as a trusted advisor to demanding and senior client stakeholders Exceptional analytical and problem-solving skills, including the ability to design complex processes and workflows from the ground up Demonstrated ability to connect technology and business-process design to business cases, client objectives, and measurable outcomes Proven ability to facilitate complex client design sessions and drive the development of prioritized implementation roadmaps Strong experience collaborating across internal teams, clients, partners, and vendors, with the ability to create transparency and maintain alignment across complex delivery environments Strong project or program management capabilities, including disciplined governance, risk management, dependency management, and status reporting Exceptional written, verbal, communication, facilitation, and presentation skills Experience in financial services or ca