Remote
Senior Customer Success Manager
About this role
π Description Own and grow a portfolio of strategic telco partner and subsidiary accounts; drive new bookings Act as the primary commercial contact for partner stakeholders and their internal customer Enable partner enterprise sales teams and channel stakeholders to position, sell and adopt Develop account strategies and executive engagement plans; run Monthly and Quarterly Business Translate customer and partner business needs into adoption plans; coordinate cross-functional Identify, qualify and drive upsell, cross-sell and net-new business opportunities; cross-sell π― Requirements 10+ years enterprise account management / customer success, partner/alliances management, or Direct experience launching, commercializing, or scaling CDN, edge, or related infrastructure Proven track record driving revenue via new-logo acquisition, renewals, upsell and cross-sell Strong stakeholder management and executive engagement; comfortable presenting to technical and Technical fluency across web/app security, CDN, networking, cloud infrastructure or related Demonstrated ability to coordinate cross-functional teams and manage complex, multi-threaded π Benefits Comprehensive benefits package starting on first day of employment.
Great benefits designed to meet your needs; offerings may vary depending on country of work.
Source listing: empllo_remote