UK remote
Senior Client Success Partner - Strategic Accounts
About this role
OVERVIEW: Make the team that changes the way the world experiences sport. Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business.
We are looking for a proactive, commercially minded Client Success Partner to support our Strategic Accounts team, strengthen client relationships, and help drive value across primarily UK-based accounts. This role is suited to someone who is confident speaking with clients, organized in their follow-up, comfortable working with data and contracts, and eager to take ownership in a fast-paced, collaborative environment.
THE CHALLENGE: Manage day-to-day client relationships and ensure existing contractual obligations are delivered clearly, accurately, and on time. Lead and support client communications, including calls, follow-ups, meeting preparation, and action tracking. Use data, Excel analysis, and client insight to identify opportunities, support account planning, and increase the value of Sportradar’s products and services. Collaborate closely with Sales, Product, and other internal teams to align account priorities and deliver a coordinated client experience.
Capture and share client knowledge internally, including account context, commercial priorities, product feedback, risks, and growth opportunities. Maintain strong awareness of key client segments, market developments, and emerging opportunities across sports betting and sports technology. Take ownership of assigned projects and other duties as required. YOUR PROFILE: You bring 5+ years of experience in account management, client success, partnerships, or a commercial role, ideally in sports betting, technology, or a fast-paced environment.
You are confident with clients — comfortable leading calls, building trusted relationships, and attending meetings with primarily UK-based clients. You communicate clearly and professionally in English, both written and spoken. You are organized, proactive, and reliable, with excellent follow-through on actions, deadlines, and client follow-ups. You are confident using Excel and data to create clear analysis, support account planning, and make informed recommendations.