Senior Client Solutions Manager - Influencer Marketing (Remote - US, EST hours)

About this role

ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. 💡 What You’ll Do You’ll own a portfolio of brand accounts across CPG, beauty and sports. Your job is straightforward: - Keep your clients, grow them and run delivery cleanly.

- Keep the team aligned and efficient through better systems and technology. - Be the connective tissue between Sales, Strategy, Campaigns, Paid and Product. - When something drifts (performance, scope, relationship or margin), spot it early and fix it. No surprises. No scrambling. Steady, commercial ownership. 🎯 Lead the Relationship Own client relationships across launches, seasonal campaigns and always-on programmes.

Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve. 📈 Turn Insight into Strategy Turn data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means for the client. 🔍 Own Delivery End-to-End Manage timelines, scopes, budgets and execution across seeding, paid and integrated campaigns. Keep work on-brand, on-time and within margin.

📊 Protect and Grow Revenue Plan renewals early. Spot upsell opportunities. Drive Net Revenue Retention. Talk about account growth with real numbers. 💾 Use Data to Improve What’s Next Forecast performance. Optimise mid-campaign. Carry learnings into the next programme. Reporting should drive decisions, not recap them. 🛡️ Keep the System Tight Keep tracking clean. Watch team capacity. Fix what’s inefficient. Make sure client feedback never gets lost.

What We’re Looking For - 4 to 6+ years in influencer or creator marketing - Strong hands-on campaign experience, with real fluency in Meta and TikTok - A clear track record of account growth and retention. Bring numbers. - Experience measured against revenue, retention or NRR targets - Leadership experience: running 1:1s, managing workload, supporting team performance - AI-native: you use AI tools every day for faster execution, better insight and smarter workflows - Experience in CPG, beauty or sports (brand, retailer or agency side) is a strong plus.