Senior Business Process Analyst

About this role

Time-in-grade for this announcement is one year at the GS/SK-13 level. Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the How You Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review. Qualifying experience may be obtained in the private or public sector.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement. MINIMUM QUALIFICATION REQUIREMENT: SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level: 1. Process Improvement: Leading and personally performing business process improvement initiatives across multiple teams or functions, including mapping workflows, identifying inefficiencies, and implementing improvements.

2. SharePoint Online: Hands-on experience developing, configuring, and maintaining Microsoft SharePoint Online solutions, including lists, libraries, site pages, and related information management tools to support business processes and organizational operations. 3. Business Intelligence and Reporting: Hands-on experience developing interactive reports and dashboards using Microsoft Power BI, Tableau, or comparable business intelligence platforms beyond spreadsheet-based reporting.

Additional Experience (Desired but Not Required) Experience developing and automating business workflows using Microsoft Power Automate, or building business applications using Power Apps or comparable low-code platforms. ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information: Competency 1: Project and Process Oversight - Manages and coordinates programmatic tasks, projects, and processes, including implementing innovative improvements.