Remote
Senior Business Operations Manager
About this role
Vannevar builds AI systems for the Department of War's most consequential missions. We have 125 deployments across every branch and combatant command spanning our core platform and five distinct products. An an example of how we work, when major combat operations started with Iran, we fielded a new product supporting 24/7 operations and 9,000+ users in three months. How we build is our advantage: we deploy forward with the people who own the mission.
Our engineers, product team, and CTO deploy forward to the point of friction, including visiting units in Ukraine. We focus on embedding directly with operational units supporting great power competition with China, combat operations with Iran, and counter-narcotics missions. About the role We’re looking for a Senior Business Operations Manager to join a small, high-impact team that works on the company’s most important operational and strategic problems.
This is a high-ownership position where you’ll drive real outcomes across the company and help us scale effectively from day one. In your first six months, you’ll focus on two main priorities. First, you’ll partner with leaders in our mission and engineering teams to build our system for managing customer delivery (against 9-figures of deals) and to fill gaps in the capabilities we need to execute against our customer and product priorities.
Second, you’ll build the core business and operational systems and lightweight processes that will help us scale. After that, you’ll help us source, attract, and onboard the key specialized and senior talent we need for our growth areas, and work more closely within a select customer/mission area to shape the business and operating model for one of the fastest growing parts of our business. The role offers extensive opportunity to work with executives and leaders across the company, and growth trajectories to lead Business Operations at Vannevar or move laterally to help lead another function or line of business.
What you’ll do Customer delivery and commercial operations — Vannevar has scaled to win deployments with every US Military Service and Combatant Command and with international customers, other federal agencies, and more. Each deployment carries its own delivery obligations and service objectives, and many customers have distinct practices that impact how we can operate. You’ll work with our mission and engineering teams to build a practical system to ensure seamless and efficient delivery against these obligations.