Senior Business Analyst

About this role

This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance.

Key Responsibilities Process Improvement Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives. Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points.

Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement. Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services. Documentation Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders.

Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights. Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services. Data Analysis Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes. Define success measures and metrics.

Solution Design Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible. Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs. You apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive. Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt.