Senior Analyst, Service Operations

About this role

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.

Angi at a glance: - Founded in 1995 as Angie’s List and rebranded in 2021 - Global company with 9 brands in 8 countries and employees worldwide - Homeowners have turned to us for 300 million home projects and counting About the team This team is the analytical and strategic engine driving performance across Angi Services. We partner closely with Operations, Finance, Product, and Care to ensure financial transparency, support profitable growth of the Services business, and drive alignment to broader Angi initiatives.

Our work spans strategic project leadership, forecasting, leadership reporting, and operational process improvement. Dedicated to delivering "Jobs Done Well", we thrive at the intersection of account management, finance, and operations — turning complex business challenges into actionable, data-backed solutions. What you’ll do The Senior Analyst, Services Operations drives strategic initiatives across Angi Services ensuring profitable operations and alignment with broader Angi initiatives.

This role leads special projects, strengthens reporting and forecasting, ensures revenue transparency, and improves operational processes. Working at the intersection of finance, strategy, and operations, you will develop tools and analyses that drive performance and identify process improvements. As a Senior Analyst, your goal is to answer not just "what happened?" but "why did it happen?" and "how do we improve it?".

In this role you will translate complex data into clear strategic actions that directly accelerate growth and profitability for Angi Services. - P&L Ownership: Own the P&L for multiple lines of business — including forecasting, profitability assessments, and ROI analyses. You're not just reporting the numbers; you're accountable for understanding and improving them. - Reporting & Forecasting: Lead monthly and quarterly forecasting cycles, own regular leadership reporting and decks, and continuously refine methodologies to improve accuracy and efficiency.