Remote
Senior Account Manager
About this role
Location : Hybrid in Hanoi or HCM, Vietnam About us CoderPush is a remote-first technology company that partners with startups and global businesses to build scalable, high-quality software products. We focus on long-term collaboration, clear communication, and delivering real impact through strong engineering and product thinking. Please find more at: https://coderpush.com/ About the Role We are looking for an Senior Account Manager to own and grow a portfolio of small and recurring accounts, keep clients moving from signed deal to formal acceptance, and build qualified pipeline for CoderPush’s software and AWS cloud business.
This is a revenue role with real account ownership, not a coordination role. You will manage client relationships, support strategic deals, and close smaller software or Cloud Billing opportunities where possible. How You’ll Work With Clients Accounts you own: Act as the single point of contact for assigned small and recurring accounts, owning relationship quality, retention, and expansion opportunities. Strategic deals you support: For larger deals led by the Managing Director, CCO, or Senior Account Manager, run working-level follow-up, documentation, scheduling, information requests, and negotiation support.
Deals you source yourself: Hunt, own, and close deals independently where possible. Commission rates are highest for self-sourced opportunities, especially AWS / GCP Cloud Billing deals. What You Will Do Manage communication, feedback, and escalations for assigned accounts. Coordinate with technical teams after each deal closes and track delivery milestones until formal client acceptance. Identify upsell and expansion opportunities inside assigned accounts and drive them toward closed deals.
Attend client meetings with the MD / CCO and send follow-ups within 24 hours, ideally on the same business day. Run outbound and inbound follow-up, qualify leads to SQL, and keep CRM data accurate and up to date. Support proposals, scheduling, information requests, and working-level negotiation for strategic accounts. Close small software and Cloud Billing deals directly where possible. Deliver weekly status reports on time.
Complete the AWS Cloud Practitioner certification within the first 12 weeks, with structured coaching provided. What We Are Looking For 5+ years of experience in B2B client-facing work, Proven experience in similar roles such as sales, account management, client success, or premium service industries. 3+ years in IT Sales, Solution sales, focus more on Hunting roles Strong project management and organizational skills, strong researching and problem-solving skills.