EU remote
Senior Account Manager
About this role
About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.
About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
For more information, visit WPP.com . What does an Senior Account Manager do at WPP Production? The Senior Account Manager will play a vital role in the successful running of the client account by providing high levels of client servicing, production and internal/external stakeholders management. They will be a master of communication and adaptability, ensuring deliverables across AV, Print and Digital are always met and expectations with key stakeholders managed.
They will provide impeccable professional delivery in their role and build strong relationships, whilst developing new opportunities for the account. They would ideally have experience or an understanding of creative expansion. Responsible for administration of the account Completing projects to a specific schedule and within an agreed budget Liaising with client’s brand teams to ensure smooth delivery of market-specific materials Acting as an Account brand/QC guardian Keeping the director manager updated on status of projects Highlighting and escalating quality control issues to the director manager Distributing contact reports, agendas and trackers Working closely with internal stakeholders e.g.
Creative, Broadcast, Print and Digital Collating any information needed for input to client reports and presentations Liaising with the creative agencies to obtain master artwork files and report any delays to direct manager Providing any additional administrative support to team as required Liaising with creative agencies, suppliers to obtain schedules, technical specifications and copy dates and report any issue to the direct manager The day-to-day management of clients’ marketing and advertising campaigns Regular communication and liaison with clients at a senior level Generating accurate reports and status notifications Using your knowledge and skills to push clients, the team and the agency in the most productive direction Reporting lines and key stakeholders This role reports to the Operations Director.