Senior Account Manager

About this role

Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue. Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite. Implement quarterly account growth plans Be able to confidently communicate Cint value propositions to customers’ business goals. Collaborate closely with colleagues across Enterprise, Media Measurement and Connected Data solutions to help identify and win new business opportunities.

Serve as the lead point of contact for all customer account management matters. Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization. Work closely with cross-functional internal teams including Customer Success, Customer Development and Project Management to improve the entire customer experience. Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.

Diligent use of CRM Forecast and track key account metrics Previous experience in a Account Management/strategic client facing role. Prior Experience in market research or media/advertising industry is required. Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client. Proven ability to collaborate and build strong relationships with customers. Accountable (one of our core values), with a passion for going the extra mile for clients.

Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management). Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients. Excellent communication, negotiation and presentation abilities in English.

. Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life. We do what we say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and kind, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion.