Section Chief

About this role

For GS-14: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

To qualify for this GS-201-14, applicants must meet 3 of the following examples of specialized experience: Experience leading a team of HR professionals by planning, organizing, and assigning work; balancing workload based on organizational priorities; adjusting long and short-term goals; and ensuring the timely, quality completion of HR program requirements. This includes monitoring staff performance, providing technical guidance, and directing resource allocation to meet mission needs.

Experience providing oversight of personnel action processing functions by applying expert knowledge of HR systems, action codes, and the Guide to Personnel Recordkeeping to ensure accuracy, regulatory compliance, and data integrity. This includes reviewing and validating personnel action data, resolving processing issues, conducting audits, identifying error trends, and implementing corrective actions or workflow improvements.

Experience interpreting federal HR laws, OPM and agency guidance, and program specific regulations to advise stakeholders; resolve complex HR processing issues; and develop solutions for ambiguous or unclear regulatory scenarios. This includes conducting research and analysis, preparing policy recommendations, and advising customers and staff on proper HR procedures. Experience delivering training, coaching, and technical instruction to HR staff, supervisors, and employees on HR processes, personnel action requirements, and system usage.

This includes preparing clear written materials (e. g., job aids, guides, reports), communicating tactfully with diverse stakeholders, presenting program information, and collaborating to address customer needs and improve HR service delivery.