SCHOOL AGE PROGRAM DESK CLERK (OA)

About this role

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes knowledge of the School Age Care Program including using varied and advanced functions of word processing software to produce a wide range of documents, and to perform miscellaneous clerical support.

Knowledge of office automation software to perform basic functions such as word processing, time and attendance, electronic mail; and or update of data in electronic files, and edits prepared materials. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

NOTE: You must submit a copy of transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

NOTE: You must submit a copy of transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.Knowledge of policies and regulations governing the School Age Care Program. 2. Knowledge of rules, procedures, or operations applied to administrative and clerical procedures to perform routine procedural work of the office, such as preparing and editing documents, maintaining files/records, screening telephone calls and visitors, processing mail, planning, organizing, and carrying out assignments, and composing routine, nontechnical information for recurring reports and inquiries.