Scheduling Administrator

About this role

What you’ll be doing: Accurately schedule and roster employees, ensuring full coverage across sites at all times Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly Act as a first point of contact for workforce queries, providing support to employees and stakeholders Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable Support the management of on-call and escalation processes to resolve scheduling issues Help ensure all personnel are correctly trained and compliant with licensing requirements Monitor and improve rostering accuracy, helping reduce payroll queries and errors Proactively identify gaps in coverage and support solutions to address them Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently Support payroll processes by ensuring accurate data input and query resolution Communicate effectively with colleagues and stakeholders to ensure alignment across operations Contribute to a culture of continuous improvement, efficiency, and high standards Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact! What you’ll bring: Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus) Excellent problem-solving and time management abilities A proactive and flexible approach The confidence to manage competing priorities Ability to utilise MS Packages, Outlook, etc.

5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment. Right to Work in the UK. It’s great to see you’re considering a career with Securitas UK! You're one step closer to joining a global team of 336,000+ colleagues who help make the world a safer place each and every day. Here, we live by our values of Integrity, Vigilance and Helpfulness, which help guide how we operate and how our people experience work, each and every day! We have a promise too: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place So what you can expect Our Talent Team reviews every application carefully.