Scheduling Administrator

About this role

What you’ll be doing: Accurately schedule and roster employees, ensuring full coverage across sites at all times Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly Act as a first point of contact for workforce queries, providing support to employees and stakeholders Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable Support the management of on-call and escalation processes to resolve scheduling issues Help ensure all personnel are correctly trained and compliant with licensing requirements Monitor and improve rostering accuracy, helping reduce payroll queries and errors Proactively identify gaps in coverage and support solutions to address them Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently Support payroll processes by ensuring accurate data input and query resolution Communicate effectively with colleagues and stakeholders to ensure alignment across operations Contribute to a culture of continuous improvement, efficiency, and high standards Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact! What you’ll bring: Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus) Excellent problem-solving and time management abilities A proactive and flexible approach The confidence to manage competing priorities Ability to utilise MS Packages, Outlook, etc.

5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment. Right to Work in the UK. See a different world with Securitas UK Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day. At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people: Opportunity – Seeing potential in every person People – Putting people at the heart of what we do Purpose – Making your world a safer place So what happens next? Our Talent Team reviews every application carefully and is here to support you throughout the process.