USA remote
Salesforce Cloud Architect
About this role
About the Role Shape the Salesforce ecosystem that powers the Firm’s growth. As our Salesforce Cloud Architect, you’ll bring hands-on technical leadership to the design and implementation of scalable solutions across Sales Cloud, Revenue Cloud, Experience Cloud, and Service Cloud. You’ll tackle complex business challenges through custom development, automation, high-volume data structures, and document-centric workflows—helping teams work more efficiently and building a platform that grows with the Firm.
Working closely with product owners, developers, and business stakeholders, you’ll guide architectural decisions and deliver secure, maintainable, high-performing solutions that turn business priorities into meaningful results. Your Key Contributions Design end-to-end Salesforce architecture across Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and the Salesforce Platform to address complex business and technical requirements.
Define the long-term Salesforce architecture strategy, platform roadmap, and technical standards for scalability, performance, security, reliability, and maintainability. Evaluate business requirements and determine the appropriate use of native Salesforce capabilities, configuration, automation, custom development, and third-party solutions. Design scalable data models and automated workflows for complex, high-volume, and document-centric operations, including document generation, electronic signatures, optical character recognition, storage, and secure sharing.
Establish reliable integration architecture between Salesforce and enterprise applications using APIs, middleware, event-driven solutions, and other appropriate integration patterns. Lead technical design sessions and provide architectural oversight for custom object modeling, Apex, Lightning Web Components, Salesforce Flow, APIs, and third-party integrations. Define and enforce platform governance, security architecture, code review, testing, release management, documentation, and deployment standards.
Monitor platform performance, capacity, health, and Salesforce limits while identifying opportunities to improve reliability, efficiency, and the user experience. Partner with business stakeholders, product owners, enterprise architecture, infrastructure, cybersecurity, and data teams to align Salesforce solutions with business and technology objectives. Evaluate emerging Salesforce capabilities, address technical debt and legacy customizations, and mentor technical teams in architecture principles, development standards, and platform best practices.