Sales Support Assistant

About this role

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Job Title: Sales Support Assistant Location: Harrogate Office, 1 day WFH Hours: Monday – Friday, 8:30 AM - 5:30 PM (including a 1-hour lunch break) Salary: Starting from £26,500-£27,000 per annum DOE (including a £1,500 bonus paid in January, dependent on company achievement) Overview: We are looking for a Sales Support Assistant to join our team in Harrogate. The ideal candidate will possess a strong telephone manner and be capable of handling calls from diverse individuals.

You should demonstrate the ability to work independently and collaboratively within a team, showcasing adaptability in various situations. The successful candidate will be self-motivated, take ownership of tasks, and ensure they are managed through from start to finish. Previous administrative experience is preferred but not essential. Key Responsibilities: - Process motor vehicle orders efficiently and accurately. - Send contract documents to customers for signatures.

- Maintain complete and accurate records to support operations. - Ensure all vehicle documentation is completed accurately and on time. - Prepare contract hire agreements for customers. - Liaise with customers after receiving finance company decisions. - Provide management information regularly. - Coordinate with dealers regarding stock levels and related financial matters. - Maintain effective communication between customers and the sales team.

- Arrange vehicle deliveries as soon as they become available. - Manage customer queries and complaints professionally. - Liaise with manufacturers as needed. - Collaborate effectively with manufacturers and dealers. Qualifications: - Proven administration experience. - Quick learner with the ability to understand vehicle specifications for assisting with customer queries and quotations (not essential as training provided).