Sales Support Advisor

About this role

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Sales Support Advisor Location: Maingate Gatesheasd Contract type: Permanent, hybrid working (2 days per week in the office - Tuesday and Wednesday) Salary :£27,750 per annum (OTE £ 30,750 Includes £3,000 bonus) Hours: Monday- Friday; 09:00-17:30 We are happy to announce we have a Sales Support Advisor role available based at our Group Fleet office in Gateshead. This is a hybrid working post. This is an interesting, varied role, working alongside our Senior Sales Advisors and the wider team in providing a professional and efficient service to Group Fleet customers.

Joining a team of 18, and reporting to Jenna Johnson our Gateshead's Group Fleet Manager, who will give you everything you need to flourish in this role. Responsibilities Support in the management and ordering of vehicles for customers Use the internal fleet management system and comply procedures when processing and managing customer orders Ensuring together with our Senior Sales Support and Team Leaders, that all customer records/databases are completed and up to date Deal with internal and external queries in a pro-active and professional manner Ensure the highest level of customer service is provided to Group Fleet customers Qualifications We would like you to be confident, organised and excellent at communicating! The ideal candidate will be IT literate and confident using computer databases.

Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities.