Remote
Sales Engineer - Billing
About this role
Elation is looking for an Sales Engineer - Billing to partner with our commercial selling teams as the billing and revenue cycle expert throughout the sales process. When prospects have detailed questions about claims workflows, denial management, or billing operations, you'll provide deep expertise, solve problems consultatively, and help close deals. This is a pre-sales role focused on problem-solving and expertise, not just running demos.
You'll conduct discovery with billing managers and practice administrators, translate complex workflows into clear solutions, and build the internal tools and processes that enable our team to sell with confidence. This is also a builder role. You'll define what this function looks like by creating demo scripts, developing enablement programs, establishing office hours, and partnering with Product Marketing and Product Management to shape our approach.
We're looking for someone entrepreneurial who thrives when building something new. This role reports to the Director of Product Marketing with dotted-line reporting to the sales organization. What You'll Do Sales Support (60%) Drive revenue by identifying and advancing qualified opportunities through expert billing consultation Lead in-depth billing and revenue cycle conversations and demos with prospects when Account Executives (AEs) and Customer Success Managers (CSMs) need specialized expertise Conduct discovery with billing managers, practice administrators, clinicians, and other stakeholders to understand their workflows, pain points, and financial goals Translate billing challenges into clear solutions that prospects can act on Partner with AEs to move deals forward by handling objections, validating ROI, and building credibility Run product demos, though the primary focus is problem-solving rather than demo delivery Help prospects understand our AI-powered billing capabilities and the future of revenue cycle automation Build the Function (40%) Create the processes, tools, and enablement resources this new role needs Develop billing training and education programs for Account Executives and Customer Success Managers (CSMs) Run internal billing office hours to answer questions and build team confidence Create and maintain demo scripts, talk tracks, competitive positioning, and sales collateral Serve as a billing expert for Product and Customer Marketing Partner with Product to translate product capabilities into clear value stories that resonate with prospects Share customer insights to inform product roadmap and messaging What We're Looking For Must-Haves: Deep billing and revenue cycle expertise This is non-negotiable.