Sales Development Representative

About this role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We’re looking for a Sales Development Representative (SDR) to join our high-performing EMEA team. You’ll be the first point of contact with potential customers — introducing them to NICE, uncovering their needs, and booking discovery calls with our Account Executives (AEs).

You’ll research companies, identify key stakeholders, and craft targeted outreach strategies that open doors and create genuine sales opportunities. From day one, you’ll be supported by mentors, training, and a tam that wants to see you succeed. How will you make an impact? Generating new business opportunities through strategic prospecting in your assigned territory (EMEA). Reaching out to key decision-makers, sparking interest in NICE’s product suite, and booking discovery calls with AEs.

Nurturing early-stage prospects to keep the pipeline warm and ready for future engagement. Logging your activities, insights, and lead interactions accurately in our CRM tools. Hitting or exceeding your monthly goals for discovery calls and qualified opportunities. Gaining and maintaining strong product knowledge across NICE’s solutions. Collaborating closely with regional sales teams to align on account strategies. Participating in training and development to continually sharpen your skills.

Have you got what it takes? Confident communication, especially when speaking to senior-level decision-makers. Natural curiosity and strong questioning skills to uncover real needs. Self-motivated with good time management and a proactive approach. Familiarity with CRM systems (Salesforce experience is a plus). Driven by results, hungry to grow, and excited to be part of a winning team. You will have an advantage if you also have: Outreach LinkedIn Sales Navigator Other tools that support smart prospecting and lead engagement What's in it for you? This isn’t just another sales role.