Sales Account Manager

About this role

To support a growing portfolio of enterprise clients, the full-time Sales Account Manager will lead complex renewals, drive customer retention and growth, and collaborate with executive stakeholders in a remote environment. Key responsibilities Lead the renewal strategy for a portfolio of customers, focusing on protecting and growing recurring revenue Build trusted relationships with executive stakeholders to guide loyalty and marketing strategies Identify and close upsell opportunities within existing accounts while collaborating cross-functionally to enhance customer experiences Required qualifications 3-5 years of experience in renewals, strategic account management, or customer growth within a SaaS environment Proven success in leading complex, high-value renewals and expansion opportunities Strong executive presence with the ability to negotiate with VP and C-level stakeholders Experience leveraging CRM tools and customer insights to inform account strategy Background in restaurant technology, hospitality, loyalty, marketing, or related customer engagement platforms is a plus

Source listing: virtualvocations_main