Risk CRM Analyst

About this role

Growe welcomes those who are excited to: Monitor CRM and promotional activities from a risk perspective; Review campaign mechanics and identify potential issues before launch; Analyze user behavior and data to detect unusual patterns and anomalies; Investigate risk-related cases and prepare clear findings and recommendations; Work with BI reports and internal data to support day-to-day risk analysis; Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes; Support ongoing reviews of current risk procedures and suggest areas for improvement.

We need your professional experience: 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area; Good knowledge of Excel and experience working with reports or operational data; Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus; Intermediate English or higher; Ukrainian for daily communication. We appreciate if you have those personal features: Analytical mindset and attention to detail; Proactive and quick to react; Clear communication skills; Ability to learn quickly and work independently.

We are seeking those who align with our core values: GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Source listing: greenhouse_growe