Revenue Operations Manager

About this role

About Dwelly Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. Position Summary The Revenue Operations Manager builds the commercial operating system behind Dwelly’s growth. This is the first RevOps hire in the UK and a senior role: you will own the numbers, the systems, the pricing, and the incentives that the entire commercial organisation runs on — and you will build a small team to do it.

The UK GM / Commercial Director owns the relationships and the outcome. You own the machine that makes the outcome predictable: one source of truth on portfolio, revenue and margin by agency and branch; a pricing and fee realisation engine that closes the gap between what we should charge and what we actually collect; a landlord CRM that is clean enough to run a business on; and a target and incentive structure that points every Area Director, Branch Leader / MD, and Valuer at the same number.

Your targets are the company’s: +10% portfolio growth and +20% revenue growth year-on-year. You will be measured on results within the first 3–6 months, so this role suits someone who balances rigorous, data-driven thinking with a “get things done” attitude. We are scaling from ~20,000 properties today to 50,000–70,000 within 12 months and ~200,000 in the following 12–24 months, largely through acquisition. Every agency we buy arrives with its own fee structures, its own data, its own spreadsheets and its own definition of a “landlord”.

Turning that into one commercial system — repeatably, on a two-month integration clock — is the core of this job. Key Responsibilities 1. Commercial Reporting, Forecasting & Operating Cadence Own the single source of truth on portfolio, revenue, and profit contribution — by agency, branch, MD, and landlord segment — and make it the number the business argues from. Define the commercial metric tree from top-line targets down to what a Valuer does on a Tuesday, so that every layer of the org is measured on something it can actually move.