Rental Administrator

About this role

The Rental Assistant is responsible for supporting the fleet hire function, operating as a Rental Desk Operative and providing excellent customer service. The role supports the Supervisor in ensuring the fleet is monitored, moved, and maintained appropriately while keeping systems updated and accurate. Key Responsibilities Take on-hire bookings. Facilitate off-hire bookings. Build strong relationships with customers to deliver best-in-class service.

Liaise with customers on ongoing rental fleet enquiries. Maintain accurate and up-to-date rental systems. Ensure customer billing is accurate and current. Work with sales to communicate vehicle availability consistently. Recommend customer service enhancements as part of continuous improvement. Key Attributes Ability to multi-task Prioritise tasks effectively Work to deadlines Work collaboratively as part of a team Full clean driving licence (essential) Experience Required Computer literate Strong communication skills Previous experience in transport or motor industry Flexible team player able to support during holidays/sickness Able to work under pressure #LI-SC1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer: Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.

Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.