UK remote
Relocation Specialist (Cyprus based)
About this role
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. Now we are looking for a proactive Relocation Specialist based in Cyprus to manage immigration and relocation cases end-to-end for employees, candidates, and their family members, ensuring timely and fully compliant processes across all stages.
What You Will Be Doing: Deliver end-to-end relocation management, handling Cyprus cases directly through local authority filings and communications. Assess case requirements, select immigration routes, set timelines, and process applications through to resolution. Monitor permit expiration dates, identify compliance risks or delays, and track legal updates to assess operational impact. Serve as the main employee liaison and manage relationships with external vendors, immigration providers, and embassies.
Coordinate cross-functional inputs from internal stakeholders (HR Admin, Payroll, TA, Travel, hiring managers) and support overlapping HR Operations tasks. Maintain up-to-date immigration records, case trackers, country guidance, and operational checklists. Drive new-country expansion projects and continuously simplify, standardize, and automate relocation workflows. About You: Proven hands-on experience managing high volume of immigration and relocation cases, with strong knowledge of Cyprus requirements.
Experience working with immigration authorities and/or external immigration providers. Good understanding of visas, residence and work permits, registrations and family immigration. Ability to interpret and apply legislation and official guidance. Strong case-management and organisational skills, including managing multiple cases and deadlines. High attention to detail and strong documentation skills. Ability to identify risks, solve operational issues and escalate appropriately.