Regional Director, Country

About this role

Scope of the Job The Regional Director, Country is responsible for providing strategic and operational leadership across a portfolio of Soho House properties in the UK. As the senior operational leader across the portfolio, this role is responsible for ensuring each House delivers an exceptional member and guest experience, strong commercial performance and a consistently high standard of hospitality, while retaining the individual character and identity that makes each House unique.

Reporting into the Managing Director, UK & EU, the Country Director will lead and develop the senior leadership teams within each House, creating a high-performing culture built around accountability, collaboration and continuous improvement. This is a highly visible leadership role requiring someone who can balance strategic thinking with operational excellence. The successful candidate will understand how to lead multiple complex hospitality businesses, develop exceptional leaders, identify opportunities for improvement and ensure the Houses are performing commercially, operationally and culturally.

Main Duties... Leadership & People Provide clear leadership, direction and support to the senior teams across the houses listed. Build high-performing leadership teams with a strong focus on succession planning, internal development and retaining exceptional talent. Coach and develop House senior leaders, ensuring they have the capability, confidence and support to lead their businesses successfully. Create a culture of accountability, ownership and collaboration across the Houses.

Partner closely with People & Development to ensure the Houses are appropriately structured, resourced and developed to meet both current and future business needs. Identify high-potential talent and create opportunities for progression across the UK and wider Soho House business. Lead by example and act as a visible ambassador for Soho House culture, values and standards. Operational Excellence Ensure every House consistently delivers an exceptional member and guest experience in line with Soho House standards.

Work closely with House leadership teams to identify opportunities to improve service, operational performance and overall standards. Maintain a strong understanding of the day-to-day operation of each House while empowering local leadership teams to take ownership of their businesses. Ensure operational consistency across the portfolio while recognising and protecting the individual identity and character of each House.