USA remote
Regional Congress Account Manager (US, Virtual, NOAM)
About this role
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves.
Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at About the Role If you love building strong client relationships and keeping complex programs running smoothly, this Account Manager, Global Congress role could be your next big move. You’ll support Life Sciences clients in a fast-paced, highly regulated congress environment where communication, structure, and attention to detail really matter. Working closely with the Global Account Director and operations teams, you’ll help drive client engagement, reporting, education, and overall program success.
It’s a great fit for someone who enjoys being a trusted partner, solving problems, and creating a standout customer experience. You’re Good At Building strong client relationships and serving as a reliable, responsive point of contact • Thriving in a structured, detail-oriented environment where timelines, process, and quality matter • Partnering across cross-functional teams to keep communication flowing and deliverables on track • Supporting reports, presentations, business reviews, and educational materials with accuracy and professionalism • Spotting opportunities to improve processes, solve problems quickly, and elevate the client experience.