Records and Information Governance Manager

About this role

We’re seeking a Records & Information Governance Manager to join us on a 12-month fixed-term contract to design and integrate a functional Records Management Framework, enabling colleagues to grasp how information is to be managed, retained, and discarded. You’ll also contribute to wider information governance efforts, such as GDPR, DPIAs, Subject Access Requests, and privacy documentation. This is a great opportunity for someone with experience in records management, a strong knowledge of GDPR and a proactive, self-driven approach! The role is based in Twickenham with hybrid working, with office attendance built around team and operational needs.

Key responsibilities: Build and implement a Records Management Framework aligned with the new NIHR Records Retention Schedule. Review and handle the retention, disposal, digitisation and transfer of physical and digital records. Partner with senior collaborators and Information Asset Owners to integrate effective records management into daily work routines. Bring information governance to life by delivering practical training, advice and mentorship to colleagues.

Maintain Information Asset Registers and clear audit trails to demonstrate compliance. Assist with essential data protection tasks, including DPIAs, Records of Processing Activities, privacy statements, and Subject Access Requests. Help develop information governance policies and respond effectively to data protection incidents and breaches. Relevant experience in records management, information governance, data protection, information assurance or a related area.

Strong working knowledge of UK GDPR and data protection legislation. Practical experience of records retention and disposal and a good understanding of the information lifecycle. Knowledge of areas such as file plans, naming conventions, document migration and digital/physical record storage. Confidence working with and influencing senior collaborators. Strong organisation, accuracy and attention to detail. You’ll be comfortable handling your own workload, asking the right questions and constructively challenging when something doesn’t look right.

Salary: £40,300 Location: Twickenham, London – Hybrid Contract: 12-month Fixed Term Contract, Full Time Working hours: 7.5 hours per day Annual leave: 25 days plus UK public holidays Benefits include an annual performance-related bonus, improved contributory pension, life insurance, Benenden Healthcare membership, training and development opportunities and a season ticket loan. Equal opportunities: LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership or religion.