Remote
Quality & Insights Specialist (Customer Support & AI)
About this role
**Quality \& Insights Specialist (Customer Support \& AI)** =========================================================== **Why This Role Exists** ------------------------ Customer support is one of the biggest drivers of customer loyalty. At BuyGoods, over 50 Customer Support Agents handle thousands of customer interactions every week. Until now, quality has been measured using small manual samples. We're changing that.
We're implementing an AI\-powered quality platform that will analyse
Source listing: jobspy