Quality Control Specialist (Web Content Publisher)

About this role

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

GS-11 Specialized Experience: Specialized experience is experience directly related to the position to be filled. Specialized experience must be described for each grade level advertised. The specialized experience requirements for this position are: Qualifying experience for GS-11 includes one year of specialized experience comparable to GS-09 which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position.

For this position, specialized experience is experience performing quality assurance on digital content; and creating, updating, publishing, and managing webpages and files using a content management system. OR Education: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Related degrees may include: human-computer interaction, interaction design, information science, communications, journalism, or a related field.

OR A combination of experience and Ph.D level education as described above. GS-12: Specialized Experience: Specialized experience is experience directly related to the position to be filled. The specialized experience requirements for this position are: Qualifying experience for GS-12 includes one year of specialized experience comparable to the GS-11 which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position.

For this position, specialized experience is experience performing quality assurance on digital content; creating, updating, publishing, and managing webpages and files using a content management system; ensuring compliance with department and agency policies; responding to customer inquiries; and training stakeholders on web publishing tools and processes. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).