EU remote
Quality & Compliance Officer BeNeSca
About this role
What you’ll do As Quality & Compliance Officer BeNeSca, you'll act as the local expert for quality and compliance while collaborating with colleagues across multiple functions and countries. 1. Quality Management & Compliance As the primary local quality contact and Responsible Person for Quality Assurance, you will maintain the Quality Management System and oversee day-to-day quality operations across the affiliate. Ensure all affiliate operations comply with applicable GDP requirements, local regulations and company quality standards.
Maintain and continuously improve the local Quality Management System. Manage deviations, change controls and corrective and preventive actions (CAPAs). Coordinate self-inspections, support audit readiness and ensure inspection and recall preparedness for veterinary medicinal products. Support and oversee administrative batch release activities in accordance with applicable procedures. Manage product and customer quality data and ensure the effective handling of customer complaints, including logistics, commercial and quality-related complaints.
Evaluate and decide on the disposition of returned, rejected or potentially falsified veterinary medicinal products, escalating product quality concerns to Group Quality where appropriate. Support commercial teams by providing quality-related expertise and information that contributes to customer satisfaction and business objectives. Ensure training programmes are implemented and promote a strong culture of quality and compliance throughout the affiliate.
Stay informed about local and European GDP developments and regulatory requirements. 2. Health, Safety & Environment (HSE) You will act as the local lead for Health, Safety & Environment activities and contribute to a safe and environmentally responsible workplace in close collaboration with internal stakeholders. Ensure compliance with HSE policies, procedures and legal requirements. Identify, assess and report workplace hazards, risks, incidents and near misses.
Promote a strong safety culture and act as a role model for safe and environmentally responsible behaviours. Participate in HSE training, audits, inspections and corrective action programmes. Contribute to achieving the company's HSE objectives and sustainability goals. 3. Pharmacovigilance support You will support the Regulatory Affairs & Pharmacovigilance Officer in maintaining a robust and compliant Pharmacovigilance system and contributing to Pharmacovigilance activities across the affiliate.