Remote
Qualitative Project Manager (Remote IST Shift)
About this role
Business Unit Mission: As a Project Manager you are the key player on the project. The client will seek your advice, trust your judgment and value your opinion. You need to be a strong client communicator, who’s organized, methodical and numerate. You will be ultimately accountable for successful project management and delivery. You will have enthusiasm for your client(s) business, bringing your knowledge and expertise to bear in your management of the projects you are assigned to.
You will also need to be a good man-manager, supporting the training and guidance of the more junior Project Managers. The role requires a high level of problem-solving offering solutions to your team, clients, and other departments. You will also be managing some of the more complex projects yourself and therefore need to have a very hands on approach and attitude. In doing so, you are also expected to provide clear goals and direction to the team and lead by example.
You are is responsible for alerting your line manager of any possible concerns on projects. The role also expects a great level of independent working and leading by example, as well as establishing strong client relationships - a Project Manager is responsible for relationships between the Operations team and key accounts and should ensure and supervise consistent client excellence across these accounts. It is also expected for the Project Manager to provide continues suggestions on improvement and support improve M3 GR's services and offerings.
Essential Duties and Responsibilities: Including, but not limited to the following: Manage qualitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of qualitative projects expected. Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc.
and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator. Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system. Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.