Public Safety Telecommunicator (Office Automation)

About this role

Who May Apply: 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Management may select at any of the grade levels announced.

This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. GS-05:Specialized Experience: One year of specialized experience which includes: 1) receiving incoming calls for service and obtaining information necessary to determine the appropriate course of action; and 2) using automated systems to enter, update or maintain service records or other information.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04) -OR- Education: Four years education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (NOTE: Must provide transcripts). -OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.