USA remote
Public Notice - Information Technology (Direct Hire)
About this role
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify at the GS-7, you must have: a) One year of directly related specialized experience equivalent to the GS-05 level: Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision; OR Preparing basic technical documentation or status reports in support of IT projects or system activities.
To qualify for the GS-9, you must have: a) One year of directly related specialized experience equivalent to the GS-07 level: Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems; Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs. To qualify for the GS-11, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level: Independently executing segments of IT work (e.g., configuring platforms, developing scripts/components, conducting system tests, or performing systems analysis) and documenting results to support operational readiness and compliance; Resolving incidents/problems by analyzing logs and performance data, proposing corrective actions, and coordinating with customers and SMEs to restore services; Preparing technical artifacts (requirements, design notes, SOPs/runbooks) and communicating findings/recommendations to stakeholders, demonstrating the four core competencies.
To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level. Leading complete work packages or projects-defining scope/methods, integrating configurations across systems, conducting cybersecurity/control assessments, and ensuring conformance with standards and architecture; Serving as a technical resource-reviewing/approving submittals, adjudicating technical issues, and advising management on trade-offs, risk mitigations, and investment decisions using competency-based practices; Establishing and tracking service performance measures (availability, capacity, reliability, customer satisfaction) and driving process improvements.