Property Manager - 6 months

About this role

About Dwelly Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. This is an exciting opportunity to join a lettings agency in Barnt Green. The agency is run by a small, dedicated team focused on exceptional customer service to tenants and landlords, and it's looking to expand. Tools and processes will change as the agency scales, so we're looking for people who learn quickly and thrive in that environment.

We are also open to flexible and part-time working arrangements. Location: Barnt Green (5 days a week, office-based) Position Type: Full-time, initial 6 month fixed-term contract, with a view to extending to a longer-term or permanent role. Working Hours: Monday–Friday, 9am–5:30pm The Role As a Property Manager, you'll own the day-to-day running of a dedicated residential portfolio. You'll be the main point of contact between tenants, landlords and contractors, keeping every home well maintained, compliant and well run.

Based on an initial 6 month contract, there is an opportunity to extend to a longer term contract or full-time role. This role is based in our Barnt Green office 5 days a week. What You'll Do Be the main point of contact for your property portfolio. Keep service high across the four key areas of property management: maintenance, compliance, move-outs and inspections. Negotiate deposit deductions with landlords and tenants, and refer disputes to TDS when needed.

Resolve landlord, tenant and contractor issues quickly and professionally. Keep your portfolio compliant with UK safety legislation and housing standards. Work with other departments, including lettings, so the move-out > move-in process runs smoothly. What We're Looking For 2-4 years of UK property management experience. Strong knowledge of UK lettings regulations and compliance. Strong communicator: clear, professional and confident with customers.