Program Support Specialist

About this role

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Applicants must have 1 year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: Experience serving as a technical authority leading the creation, design, and presentation of visual and web-based materials and data visualization; Experience providing administrative support to managers and employees in areas such as budget, personnel actions; travel, and/or acquisitions; Experience drafting and reviewing reports and other documents ensuring accuracy and adherence to regulations; and Experience managing various database systems, to include entering, tracking, updating, and extracting data to develop reports and other correspondence.

The experience above must be clearly supported by information in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.